Refund & Cancellation Policy

1. Digital product — no refunds

The Oven Diaries sells digital products that are delivered instantly upon purchase. Because our products are downloadable and access is granted immediately, all sales are final and non-refundable. Once a purchase is completed and access is delivered, it cannot be cancelled or refunded.

2. Why we cannot offer refunds

Digital goods, once delivered, cannot be returned in the way physical goods can. As the content becomes accessible to you immediately after payment, we are unable to reverse the delivery.

3. Exceptions

We stand behind our products. If you experience any of the following, please contact us and we will make it right:

• You were charged more than once for the same order (duplicate payment).
• You did not receive access to your product after successful payment.
• The file you received is corrupted or inaccessible.

In such cases, we will either resolve the delivery issue or process a refund for the affected transaction after verification.

4. How to raise a request

Email us at askeverydayco@gmail.com with your order details within 7 days of purchase. Valid issues will be reviewed and resolved as quickly as possible, typically within 5 to 7 business days.

5. Cancellations

As products are delivered instantly, orders cannot be cancelled once payment is completed.